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The past couple years have caused disruption for traditional banks in the same way that every other business sector has been disrupted, but for banks, the major disruption started a few years before that with FinTech or financial services born in the web invading every area of their business. Here, I’m joined by Michelle Baxter, the financial services industry lead globally for Avanade. She and I talk about the current state disruptions, what banks need to do to stay relevant, what core tech can help… and then throw in some metaverse and blockchain ideas for the future.
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